Hearing Aids - Trouble Shooting
Proper
care and maintenance of hearing aids should result in minimal repair
problems, however, from time to time, problems do occur. If you
are experiencing a problem with your hearing aid, a safe simple
solution may be available. Here is a list of common hearing aid
problems and safe, simple solutions that may provide immediate relief.
If after attempting these simple solutions you are still experiencing
difficulty, we recommend that you make an appointment with your
hearing aid dispenser for expert troubleshooting and repairs.
Important-
Before You Start: Never open the plastic shell of your hearing
aid. The simple act of opening or closing the shell of the hearing
aid may cause severe damage to your hearing aid and most likely
will void the manufacturer’s warranty.
Possible
Solution:
-
Refer to
owners manual and check to make sure the aid is on.
-
Check volume
control on instrument.
-
Check battery;
it may be dead or may have been inserted in
the hearing aid upside down.
-
Clean the
wax out of the receiver tube; that is located in the
ear canal portion of the hearing aid, using the brush your
dispenser provided. Hold the aid upside down so the
ear wax will fall out as you brush across the receiver opening.
Ear wax is the most common reason hearing aids
appear to be faulty.
-
Earmold
may be blocked with wax. Remove the wax using the wire loop
provided by your dispenser or us a small toothbrush. Be careful
not to push the wax further into
the earmold.
-
Do not
wash the hearing aid. Hearing aid circuitry will be permanently
damaged if it gets wet.
Possible
Solution:
-
Check battery;
it may be getting weak.
-
Check volume
control on instrument.
-
Microphone
inlet may be plugged with wax/debris. Remove the wax using the
small brush your dispenser provided or use
a small toothbrush. Be careful not to push the wax further
in. Hold it upside down so the wax/debris will fall out
of the microphone opening.
-
Do not
wash the hearing aid. Hearing aid circuitry will be permanently damaged if it gets wet.
Possible
Solution:
Possible
Solution:
-
Check the
volume on the hearing aid; it may be set too high.
-
Instrument
may not be seated snugly into your ear.
-
If this
problem continues, contact your dispenser.
-
Ensure
an object such as a collar, hat or scarf is not covering
the sound inlet of the instrument.
-
Have your
doctor look at your ears; you may have an excessive wax build
up in your ear canal that is preventing the sound from travelling
inwards to reach the eardrum.
Do not attempt to remove the wax yourself.
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