Island Hearing Services - Digital Hearing Aids and Audiological Services

Frequently Asked Questions

Your Ear


QUESTION: What is the best way to remove wax from your ears?

ANSWER: There are several methods that may be used to remove earwax:

  • place a damp face cloth over your smallest finger and wipe the entrance of the ear canal
  • apply a small drop of olive oil once or twice a month to keep the wax soft so it will move easily out of the ear
  • have your doctor check for wax and remove it regularly. (Some people may need the wax removed from their ears once a year; some as frequently as every three months.) Doctors can remove the wax by flushing the ears with warm water, and this can only be performed if the eardrum is intact. Sometimes, a doctor may remove the wax using a special tool or machine (similar to a tiny vacuum)
  • local pharmacies offer kits you can use for flushing wax; check with your doctor to ensure the kit is safe for you
  • "candling" is also practiced for wax removal and must be performed by a person properly trained. Candling is more effective on soft wax in small amounts and must be done frequently.



QUESTION: What is the best method to keep your ears clear of wax?

ANSWER: The medical term for earwax is cerumen; it is produced by the cerumen glands located in the first half of the ear canal. Earwax is very useful! It lubricates the skin of the ear canal and prevents it from drying out and becoming itchy, it has a nasty odour that discourages small insects from entering the ear canal and setting up house, it contains a natural antibiotic and it's sticky so that if a foreign object enters the ear canal it will get caught up and usually not travel down the canal. Because of its beneficial nature, you should not remove all of the wax in your ears.

Wax can become a problem when it blocks the whole ear canal and interferes with hearing. The body naturally moves the wax to the outside of the ear canal, and normally the wax should come away from the canal walls, the tiny hairs or cilia in the ear canal reflex outward to push the wax to the outside of the ear where it tumbles out on its own or can be easily removed. Do NOT use cotton swabs, toothpicks, bobbypins, etc. to remove it; even cotton swabs can damage the skin in the ear canal and any can scratch the skin of the canal, leading to infection. The cotton swabs may even pack the wax into the ear canal deeper, making it more difficult to be removed by your doctor.



QUESTION: What do I do about itchy ears?

ANSWER: There are several causes for itchy ears, ranging from skin disorders and dry skin to perspiration build up behind a hearing aid. If you persistently have itchy ears, we recommend that you consult your family doctor. Doctors can identify any skin condition and recommend appropriate treatment. Many people apply a small drop of olive oil to keep ear wax (cerumen) soft and moisturize the skin of the outer ear. Island Hearing sells an excellent product called EARGENE that also soothes and conditions the skin of the ear. If you wear a hearing aid, itchy ears can be caused by moisture build up behind your hearing aid. We recommend taking your aid out periodically to allow the ear to dry.

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Island Hearing | 309-645 Fort Street | Victoria, British Columbia | Canada, V8W 1G2
Toll Free: 1-800-563-4327 | Fax: (250) 383-6664